Customer Service Representative with French

Společnost

Envista Holdings Corporation

Úvodní představení

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. We believe true champions lift each other up, and we are looking for new champions to join our team. If you believe champions do more than win – they stand for something bigger – you can build a meaningful career at Envista. Let’s talk. Learn more at envistaco.com.

Pracovní nabídka

Currently in Prague, we have openings across our business divisions for French speakers supporting dental consumables (Kerr), Orthodontics (Ormco), implantology (Nobel Biocare) or imaging solutions (DEXIS)

Customer Service Representative with French

Customer Service Representative is Responsible for:

Receiving, monitoring and processing customer orders and requests in a timely manner with emphasis on accuracy and professionalism
Masters the product knowledge of current product portfolio. Provides customer with accurate information regarding our products and sales promotions. Shares the knowledge with junior team members.
Point of contact (phone or email) for Customers and Sales reps during the day for a quick and dedicated service for both the external as well as the internal customer
Ensures a correct order management: Quotations, Orders, Deliveries and Invoices
Manages product and service complaints
Reaches Customer Service targets
Implements all EMEA procedures and processes linked to Customer Care and agreed with the Customer Care Manager.
Promotes campaigns and offers agreed with the Customer Care Manager.
Works and leverages relations with sister companies in whole group

Requirements:

Fluent in English and French language
Previous experience in customer service within an international corporation is preferred
Excellent communication skills (verbal and in writing)
Ability to operate computer systems with accuracy and efficiency (SAP, CRM & Excel)
Ability to adapt and implement new procedures as required to provide excellent customer service
Detail oriented and organized
Reliable and high sense of responsibility and urgency
Resistance to stress and ability to prioritize

You can look forward to these benefits:

25 days of vacation
4 paid sick days
Contribution to wellness and leisure activities
Individual retirement plan and life insurance
Meal vouchers
Language courses
Employee Assistance Program
Home office possibility
Company discounts
Service awards
Attractive work environment in Prague 8 - Libeň

Benefits

Educational courses, training

Meal tickets / catering allowance

Corporate events

Holidays 5 weeks

Sick days

Occasional work from home

Notebook

Contributions to the pension / life insurance

Contribution to sport / culture / leisure

Cafeteria

Discount on company products / services

Informace o pozici

Společnost

Envista Holdings Corporation

Boudníkova 2506/1, Praha – Libeň

Required education

Bachelor's

Required languages

English (Intermediate), French (Advanced)

Listed in

Customer service , Back office worker, Call Centre Operator, Front office worker

Employment form

Full-time work

Contract duration

Permanent

Employment contract

employment contract

Employer type

Employer

Odpovědět Připomeň mi

Kontaktní údaje

Petr Gistinger

Pošleme Vám obdobné nabídky